Website requests
Pilot and demo-call records are retained to respond to the request, evidence the call permission and prevent abuse. The final period should be documented in internal policy and customer terms.
Call data
Status and provider-returned recording or transcript references may be stored in the application. Recording is not described as always on. Campaign-specific recording, disclosure, storage and deletion decisions must be made before launch.
Deletion requests
Send the submission reference, account email or phone number and request type to support@blastrai.com. Blastr may ask for identity or authority verification and will confirm any provider-side steps required.
Contract end
The signed scope or DPA should define return or deletion, legal retention exceptions, backup handling and a completion confirmation.
Ask for the current scope, processing details or security response.
support@blastrai.com